Since we started using the AI phone assistant, we wouldn’t want to work without it anymore. Our processes run smoothly, and we save 25+ hours every month.
Ralf Christ
Owner of Ralf Christ Kfz GmbH & Co. KG
Phone calls slow down daily operations in repair shops
Phone calls interrupt ongoing work, important information is missing or incomplete, appointments are often taken “on the fly,” and requests outside of business hours are lost.​
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The result: lost time, increased stress for the team, and inefficient scheduling.
With the intelligent phone assistant JOY, your team can keep working while calls are handled automatically
The AI assistant handles calls, structures appointment requests, and reduces the workload in your repair shop’s daily operations.
More time for
repair work
No more interruptions from phone-based appointment requests.
Always
reachable
Your repair shop can be contacted by phone — even outside of business hours.
Complete, structured requests
JOY never misses required information and asks the right follow-up questions.
Better customer experience
Clear, friendly conversations without waiting queues or time pressure.
How the AI phone assistant works
JOY is tailored to your repair shop’s workflows, from opening hours and appointment rules to customer notes and call handling.
​
01
Integration with
your phone system
JOY is connected directly to your existing phone system. For callers, it feels just like a normal phone call with your repair shop.
(The integration is carried out by the repair shop itself.)
02
Guided conversation
with the customer
The phone assistant answers calls in the name of your repair shop, guides customers through the appointment request step by step, and captures all relevant information — from the reason for the call and vehicle details to customer data, preferred dates, and the desired callback channel.
03
Structured handover
to the repair shop
After the call, JOY summarizes all information clearly and either sends a structured email or transfers the data directly via API to your repair shop or scheduling system.
04
Planning without
time pressure
Your team has all the necessary information at hand and plans internally. The final appointment confirmation is then handled by the repair shop.
Which repair shops is
JOY suitable for?
Automotive repair shops across all size categories
Repair shops with a high volume of phone calls
Repair shops with limited staffing resources
Businesses that value clear, structured processes
Transparent pricing for your repair shop
Easy to get started, clear terms, and predictable costs.
Always included:
Automated appointment handling by phone
Individually configurable for your repair shop
Fully captured appointment requests
No additional hardware required
Starter package
139€
Per month,
per repair shop
220 minutes per month
Ideal for small repair shops
(1 to 3 employees)
Recommended
Pro package
249€
Per month,
per repair shop
420 minutes per month
Ideal for mid-sized repair shops
(3 to 6 employees)
Plus package
399€
Per month,
per repair shop
720 minutes per month
Ideal for larger repair shops
(6 to 12 employees)
Get in touch
Ready to empower your team with AI-driven efficiency?​​
Reach out via the form or by e-mail to discover how JOY can streamline your operations and create real impact for your customers.